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Privacy Notice

We value the trust you place in us and want you to be aware of the safeguards we have in place to respect your privacy. The below policy tells you about the information we gather about you and how we use it. If you have any questions or concerns about our privacy policy, please contact us at wvbaker@wvbakery.com.

Types of personal information we may gather

The following are examples of the personal information we may collect from you.  This information is not shared with any other companies or entities.  

  • Purchases - When you place an order, you give us your name, address, phone number and/or email address plus payment information.
  • Non-Purchases - There may be instances when somebody else gives us your name, address, phone number and/or email address.  An example of this is when someone purchases a gift for you.
  • Catalog requests - We need your name and address in order to mail you a catalog. We also require a phone number or email address so that we can contact you in the event there is an error in your address or other delivery problem. To stop receiving catalogs, simply call 304-876-2432 or email wvbaker@wvbakery.com.
  • email updates - When you subscribe to receive email updates featuring news about our products and offers, we require your email address.  You can unsubscribe anytime.

 

Payment Information

Credit card information entered online is encrypted and never made accessible to us.  Payment information provided over the telephone is stored in a secure location and destroyed after three months of inactivitiy.  We recommend that payment information never be sent via fax or email; however, if received by these methods, we secure it in the same way.